This specialized certificate program prepares students for employment as professional office support staff within healthcare environments. Students gain essential knowledge of medical terminology, healthcare procedures, and industry-specific administrative practices required for success in medical offices, clinics, hospitals, and other healthcare facilities.

The curriculum combines fundamental office skills with specialized medical knowledge, including patient communication, medical records management, appointment scheduling, and basic understanding of healthcare regulations. Graduates develop the professional competencies and specialized expertise necessary to serve as valuable members of healthcare teams.

Program Outcomes

Upon completion, students will be able to:

Demonstrate proficiency in keyboarding skills.
Produce quality business documents.
Prepare financial statements for sole proprietorships.
Develop professional office procedures for the medical environment.

Graduation Credits Required: 33

First Semester

AHS 102 - Medical Terminology 3 credit(s)
AOT 105 - Keyboarding 3 credit(s)
AOT 133 - Professional Development 3 credit(s)
CPT 170 - Computer Applications I 3 credit(s)

Second Semester

AOT 138 - Office Accounting Applications 3 credit(s)
AOT 252 - Medical Systems and Procedures 3 credit(s)
CPT 270 - Computer Applications II 3 credit(s)
Program Electives 3 credit(s)

Third Semester

AOT 212 - Medical Document Production 3 credit(s)
MKT 130 - Customer Service Principles 3 credit(s)

Note

Program Electives are to be selected from any non-required AOT course.

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